01Who We Are
Clicker Ore is developed and operated by Tiny Depth Studio (“we”, “us”). For the data described here, we act as the data controller. You can reach us at the address in section 12.
02Data We Collect
We do not ask you to create an account with us, and we never ask for your name, postal address or payment details. Everything below is collected automatically while you play.
- Your Steam ID. You sign in through Steam, so your Steam account number identifies you to our servers. Your Steam profile name and avatar may be shown to other players on in-game leaderboards.
- Game progress. Floors reached, prestige level, items owned, achievements, statistics and settings. This is stored on your device and, if you have Steam Cloud enabled, in your Steam Cloud storage.
- Account balances and entitlements. Premium status and the balances of currencies that are managed on our servers, together with a ledger of the transactions that changed them.
- Purchases. When you buy something through Steam we record the Steam order number, which product was bought, and whether it was delivered. Payment itself is handled entirely by Steam — we never see or store your card or payment details.
- Technical and diagnostic data. Device type, operating system, platform, game version, and the IP address your device uses to reach our servers. If the game hits an error it may report the error message, a short technical stack trace and the scene it happened in.
- Analytics data. Only if you consent — see section 04.
03Why We Use It, and Our Legal Basis
- To run the game and keep your progress — saving and syncing your save, delivering what you buy, keeping balances correct, showing leaderboards and achievements. Legal basis: performance of our agreement with you.
- To keep the game working and fair — diagnosing crashes, preventing duplicate or fraudulent transactions, and keeping an auditable record of purchases. Legal basis: our legitimate interest in a working, non-exploitable game, and our legal obligation to keep transaction records.
- To understand how the game is played and improve it — balancing difficulty, seeing where players get stuck, measuring which features are used. Legal basis: your consent.
04Analytics and Your Consent
The first time you launch the game we ask whether you want to share usage data. Analytics is off until you say yes: if you decline, no analytics service is started and no analytics data leaves your device.
If you accept, we use GameAnalytics (GameAnalytics A/S, Denmark) as our analytics provider. The data sent is linked to your Steam ID, so it is not anonymous. It includes your in-game progress and balances, purchases (product, price and currency), session length and total play time, device and platform information, and error reports.
You can change your mind at any time in Settings → Analytics Consent. Withdrawing consent stops any further analytics from being sent. It does not affect data already collected while consent was in place, and it does not affect the rest of the game.
We do not use this data for advertising, and we do not sell it.
05Service Providers
We use the following providers, who process data on our behalf or under their own policies:
- Valve / Steamworks — sign-in, cloud saves, achievements, leaderboards and all payment processing.
- Supabase — hosting for our game servers and the database holding balances, entitlements and purchase records.
- GameAnalytics — analytics, only if you have given consent.
Each of these providers handles data according to its own privacy policy. We do not share your data with anyone else, and we do not sell it.
06International Transfers
Our providers may process data outside your country, including outside the European Economic Area. Where that happens, transfers rely on the safeguards those providers put in place, such as the European Commission’s standard contractual clauses.
07How Long We Keep Data
- Account data, balances and entitlements — for as long as your account exists, and for up to 12 months after you last play, unless you ask us to delete it sooner.
- Purchase records — kept as long as required for accounting and consumer-protection purposes.
- Error reports — up to 12 months.
- Analytics data — retained by GameAnalytics under its own retention schedule.
- Local save data — stays on your device and in Steam Cloud until you delete it.
08Your Rights
Depending on where you live, you may have the right to access the data we hold about you, to have it corrected or deleted, to restrict or object to how we use it, to receive a copy in a portable format, and to withdraw consent you have given.
To exercise any of these, email us at the address in section 12 and include your Steam ID so we can find your records. We will respond within 30 days. If you are in the EEA or the UK and are unhappy with our response, you may complain to your local data protection authority.
Some data cannot be deleted on request: we must keep purchase records for as long as accounting and consumer-protection law requires.
09Data Security
Connections between the game and our servers are encrypted, save files are checksummed, and balances that matter are held server-side rather than on your device. No system is perfectly secure, but we take reasonable technical and organisational steps to protect your data.
10Children’s Privacy
The game is not intended for children under 13, or under the minimum age of digital consent in your country (up to 16 in parts of the European Economic Area). We do not knowingly collect data from children below that age. If you believe a child has provided us with data, contact us and we will delete it.
11Changes to This Policy
We may update this policy from time to time. Changes are posted on this page with a revised date. If a change materially affects how we use your data, we will tell you in the game before it takes effect.
12Contact Us
Questions about this policy, or a request about your data: